Our Values: The Foundation of Excellence
The principles that make Prestige Flooring the Pacific Northwest’s most trusted flooring installers
Expert Hardwood, Laminate & Luxury Vinyl Flooring Installation | Portland, Vancouver, Seattle & Beyond
The 6 Core Values That Define Us
These values guide every hardwood flooring installation, laminate flooring project, and luxury vinyl plank service we deliver across Portland, Vancouver, Seattle, and all communities we serve
1. Expert Craftsmanship
As certified flooring installers with 15+ years of experience, we deliver professional-grade hardwood flooring installation, laminate flooring services, and luxury vinyl plank installation that exceeds industry standards. Our team of expert flooring contractors undergoes continuous training in the latest installation techniques.
Keywords: expert flooring installers, professional flooring contractors, certified flooring specialists, quality craftsmanship, skilled flooring installation
What Expert Craftsmanship Means for You:
- Precision hardwood flooring installation with perfect alignment and seamless transitions
- Professional laminate flooring with no gaps, buckling, or installation errors
- Flawless luxury vinyl plank installation that looks like professional showroom quality
- Attention to detail in subfloor preparation, moisture barriers, and underlayment
- Clean, efficient installation completed on time with minimal disruption
- Industry-leading warranties backed by certified flooring specialists
2. Honest Transparency
As trusted flooring contractors serving Portland, Vancouver, and Seattle, we believe in complete honesty. We provide accurate flooring estimates, transparent wholesale pricing, and honest recommendations about hardwood flooring, laminate flooring, and luxury vinyl plank options. No hidden fees, no surprise charges, no upselling tactics.
Keywords: honest flooring contractors, transparent pricing, trustworthy flooring installers, accurate estimates, no hidden fees
What Honest Transparency Means for You:
- Accurate free estimates for hardwood, laminate, and luxury vinyl flooring installation
- Wholesale flooring prices without big-box store markups
- Honest material recommendations based on your needs, not our profit margins
- Clear project timelines with realistic completion dates
- Upfront disclosure of any potential challenges or additional costs
- Written contracts with detailed scope of work and pricing breakdown
3. Customer-First Service
Every homeowner in Portland, Vancouver, Seattle, Beaverton, Gresham, and beyond deserves exceptional customer service. From free in-home flooring consultations to post-installation support, our flooring specialists prioritize your satisfaction. We educate clients about hardwood flooring, laminate flooring, and luxury vinyl plank options to help you make informed decisions.
Keywords: customer service flooring, client-focused installers, personalized flooring consultation, homeowner satisfaction, responsive flooring contractors
What Customer-First Service Means for You:
- Free in-home consultations with expert flooring specialists
- Personalized recommendations for hardwood, laminate, or luxury vinyl flooring
- Flexible scheduling to accommodate your timeline
- Responsive communication throughout the flooring installation process
- Respect for your home with protective coverings and thorough cleanup
- Post-installation support with maintenance guidance and warranty service
4. Environmental Responsibility
As responsible flooring installers in the Pacific Northwest, we’re committed to sustainable practices. We offer eco-friendly hardwood flooring from sustainable forests, recycled laminate flooring options, and environmentally responsible luxury vinyl plank. Our installation practices minimize waste and environmental impact across Portland, Vancouver, and Seattle.
Keywords: eco-friendly flooring, sustainable hardwood, green flooring installers, environmentally responsible, recycled flooring materials
What Environmental Responsibility Means for You:
- Sustainable hardwood flooring from FSC-certified forests
- Low-VOC flooring materials for healthier indoor air quality
- Recycled laminate flooring options that reduce environmental impact
- Eco-friendly luxury vinyl plank with phthalate-free formulations
- Waste reduction practices during flooring installation
- Proper disposal of old flooring materials through recycling programs
5. Community Commitment
As local flooring installers, we’re invested in Portland, Vancouver, Seattle, and all 17 communities we serve. We hire local flooring contractors, support local businesses, and give back through charitable flooring installations. When you choose Prestige Flooring for hardwood, laminate, or luxury vinyl installation, you’re supporting your local community.
Keywords: local flooring installers, community-focused contractors, Portland local business, Vancouver community support, Seattle local flooring
What Community Commitment Means for You:
- Local flooring installers who understand Pacific Northwest homes and climate
- Support for local economy through hiring and sourcing
- Community involvement in Portland, Vancouver, and Seattle neighborhoods
- Charitable flooring installations for Habitat for Humanity and local families
- Sponsorship of local youth sports and community events
- Veteran and senior discounts on hardwood, laminate, and luxury vinyl installation
6. Continuous Innovation
The flooring industry evolves constantly. Our certified flooring contractors stay current with the latest hardwood flooring installation techniques, advanced laminate flooring technologies, and innovative luxury vinyl plank products. We invest in ongoing training, modern tools, and cutting-edge installation methods to deliver superior results.
Keywords: innovative flooring installers, advanced installation techniques, modern flooring technology, certified training, industry-leading methods
What Continuous Innovation Means for You:
- Latest hardwood flooring installation techniques for superior results
- Advanced laminate flooring with waterproof and scratch-resistant technology
- Cutting-edge luxury vinyl plank with realistic wood and stone textures
- Modern installation tools for precision and efficiency
- Ongoing training ensures our flooring contractors use best practices
- Access to newest products before they’re widely available
Our Values in Action
See how our core values translate into exceptional flooring installation experiences
Craftsmanship You Can See and Feel
When our expert flooring installers complete a hardwood flooring installation in Portland, a laminate flooring project in Vancouver, or a luxury vinyl plank installation in Seattle, the difference is immediately visible. Perfect seams, flawless transitions, and professional-grade finish are our standard.
100%
Customer Satisfaction Rate on Flooring Installation Quality
Real Results from Our Flooring Contractors:
- Zero callbacks for installation defects in 2024
- 98% of customers rate our craftsmanship as "excellent"
- Industry-leading warranty claims rate under 0.5%
- Certified by major hardwood, laminate, and LVP manufacturers
Transparency That Builds Trust
Our commitment to honest pricing and transparent communication has made us the most trusted flooring installers in Portland, Vancouver, and Seattle. We provide detailed estimates for hardwood flooring, laminate flooring, and luxury vinyl plank installation with no hidden fees or surprise charges.
95%
Of Customers Say Our Final Price Matched the Initial Estimate
What Our Transparent Process Includes:
- Free in-home measurement and consultation
- Detailed written estimate with material and labor breakdown
- Honest assessment of subfloor conditions and potential issues
- Clear timeline with realistic completion dates
- Wholesale pricing on hardwood, laminate, and luxury vinyl flooring
Service That Exceeds Expectations
From the moment you contact us for a flooring consultation to years after your hardwood, laminate, or luxury vinyl installation is complete, our customer-first approach ensures you feel valued and supported. Our flooring specialists are available to answer questions, provide maintenance guidance, and address any concerns.
4.9/5
Average Customer Service Rating Across All Platforms
Customer Service Excellence:
- Same-day response to inquiries about flooring installation
- Flexible scheduling including evenings and weekends
- Dedicated project manager for every flooring installation
- Post-installation follow-up and maintenance guidance
- Lifetime support for all hardwood, laminate, and LVP installations
Experience Our Values Firsthand
Join thousands of satisfied homeowners who’ve experienced values-driven flooring installation
Special Values-Driven Offer!
On all hardwood flooring, laminate flooring & luxury vinyl plank installation
- Free In-Home Consultation
- Professional Measurements
- Expert Advice